User can log in to TxSmartq Console using his credentials
Go to - Channels => Calls => Dialplan => Incoming Call Routing.
Click on Incoming Call Routing. Enter DID number in Add new routing field . Using drop down please select if the number has to be mapped to a queue/ivr/extension. If you selcect the queue.Please select the queue name using drop down
Select the queue name and click on ADD