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How to check agent Details in TxContact App
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To check agent details in the TxContact App:

  1. Click on SmartQ as shown in the image below and log in.


       2. After a successful login, switch to your desired tenant.

       3. Navigate to: Contact Center → Agents → Select the desired agent name

You will then be able to view details such as the agent’s ID, agent, name, and email ID.

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