Navigate to Campaigns >> Dispositions



Click on the highlighted button to add a new disposition.



To Add a Disposition List: 

● Enter the Disposition list name. 

● Enter the Order of the Disposition. 

● Add the Disposition and corresponding Sub Disposition(if required) for the Disposition list. 

● Optionally set the action with reference to the Disposition. 

To Edit a Disposition List: 

● Click on Edit Icon next to the Disposition List you want to edit. 

● Dispositions under that list will get populated on the right side of the page.

● Add the new Dispositions for that list by entering the appropriate information and clicking on ‘Add’ button. 

● Edit the existing Dispositions by clicking on Edit Icon. 

● Delete the Disposition from the Disposition List by clicking the Delete Icon next to it. 

To Delete a Disposition List:

● Click on the Delete Icon next to the Disposition List . 



 

To configure the disposition list for a campaign:

• Select the campaign from the campaign listing page.

• In the campaign settings page, locate the “Disposition List” option.


 

• Select the desired disposition list name and click Save.