Note: When a user enters invalid credentials more than 3 times, the user account will be deactivated.



To activate the user, admin has to follow the below steps

Menu>>Management>>User


On the user page, select the user you want to activate.

Click on the activate button on the top of the user list.



Once you click on the Activate button, a new screen will appear as shown in the image below

 

Click on Ok to activate the user