TxHelpdesk

  • Login
  • Submit a Ticket
  • Knowledge Base
© 2025 TxHelpdesk
Knowledge Base
  • Knowledge Base
  • TxTalk
  • How to fix TxTalk Error-…
How to fix TxTalk Error-Could not enable your account ?
0 recommendations  | 437 views

Fix TxTalk Error-Could not enable your account

  1. Check if there is any problem with the internet connection to the agent's machine

  2.  Check the firewall- Sometimes the firewall will block trusted apps from accessing the internet, this could refrain the agent to enable their TxTalk account in their system, so please have your IT team  change the settings to manually allow apps through the firewall
    To allow an app through the firewall in windows, please refer to the link below
    https://pureinfotech.com/allow-apps-firewall-windows-10/

Did you find it helpful?
Share
Other TxTalk Articles
  • How to install TxTalk in windows ?
  • How to change states in TxTalk?
  • What does provisioning mean in TxContact?
  • TxTalk-Logout Login after every call
  • How to login using TxTalk
Categories
  • C - Tools
  • Chirp
  • CRM Integrations
  • General
  • Headset troubleshooting
  • TxChat
  • TxContact App
  • TxDialer
  • TxHelpdesk
  • TxRecord
  • TxReport
  • TxScreenCapture
  • TxSmartQ
  • TxTalk
  • TxTalk Web
  • User Manual