Steps to Create a New Form and Add Fields in the Campaign Module
Navigate to Campaign → Forms.
Click on the Add icon to create a new form. (highlighted in RED)
Fill in the required details in the Form and click Submit.
After successfully submitting the form, go to the Fields section.
Enter the necessary field details and click Update.
Once done, the form along with its fields will be listed as shown below.
Testing the Form in Chirp
After creating the form, log in to Chirp and initiate a test call.
In the Disposition Form, the fields you added during form creation will be visible.
Example: If you added Lead Source and Customer Type as Parent Dispositions while creating the form,
then upon selecting that parent disposition during a call, the associated form will automatically be displayed with the respective fields.