Add Dependency to a ticket

In some situations where you have to resolve a particular ticket before another ticket is resolved, in such cases user can add a dependency ticket to that ticket.  To add Dependency on ticket follow the steps below :

Open the ticket 

Click on  Add Dependency

Click on the drop-down box, ticket number's will be displayed, please select the ticket number that would be dependent on this ticket and click on Save

Note- Ticket cannot be resolved/closed until other tickets which are dependent on this ticket are resolved/closed.