Click on the Smart rule icon on the home page.

Click on the add button   on the top right end of the page to add a new rule.

Click on the Clause button to define the conditions or rules.

Select the Actions button on the smart rule page and click on the Add button.

Once you click on Action button Select queue from the below dropdown on the Action page and select Value as" select the name of the queue which you want to change"Click on submit.

Note: One-time execution can be set on tickets, So it executes the rule only once when the criteria match.