Chirp log file help us investigate the issue, first change the log level to Trace, then replicate the issue and share the generated log file.
Steps to get the Log File
Step 1: Click Settings (Gear icon).

Step 2: Change the Log Level to Trace.

Step 3: Click the Menu icon (≡) in the top-right corner.

Step 4: From the available options, choose one of the following to access the log file: