1. Purpose

This KB explains how to update the Chirp certificate whenever the Certificate Expired dialog box appears in Chirp.

2. Procedure

Step 1: Download the Certificate

• Download the updated certificate file from the link below.
  https://s3.amazonaws.com/ftp.ilinknet.com/TxContact/txtalklocalssl.info.crt

Step 2: Navigate to the Certificate Folder

• Open File Explorer.

• Navigate to the following path:

     C:\Program Files\Interlink Network Systems\Chirp\certificate

Step 3: Back Up the Existing Certificate

• Locate the existing file named txtalklocalssl.info.crt.

• Rename the file to txtalklocalssl.info.crt_backup_2026 or another appropriate backup name.

Step 4: Replace the Certificate

• Copy the updated certificate file downloaded from the above-mentioned link.

• Paste it into the following folder:

     C:\Program Files\Interlink Network Systems\Chirp\certificate

• Ensure that the updated certificate retains the original filename: txtalklocalssl.info.crt.
  
  

Step 5: Verify the Certificate

• Double-click txtalklocalssl.info.crt.

• Verify that the certificate file reflects the updated date.
  
  

Step 6: Restart Chirp

• After replacing the certificate, completely close and restart Chirp.

• Try logging in to Chirp again.
  
   

Step 7: Testing

• In chirp browser paste this URL

• https://txtalklocalssl.info:56987/session/health

   

• 
•  

• If everything was done right, You should not see the certificate error here.

   

3. Additional Troubleshooting

If the same behaviour persists after updating the certificate and restarting Chirp, clear the Chirp internal browser cache by following the steps in the KB below:

Reference KB: How to Clear the Chirp Internal Browser Cache

After clearing the cache, restart Chirp and try logging in again.