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How to check agent is logged from multiple machines?
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How to reset agent stuck state?
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How to Barge-in from chirp?
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How to monitor, barge-in, whisper coach?
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Contact Centre Wallboard
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Which are the different call distribution strategies available?
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call offered but consultant is not getting call.
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How to search recordings?
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How to fix call failure in TxTalk?
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How to change Agent State using TxSmartQ Dashboard?
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How to change Agent State using TxSmartq AgentDashboard?
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How to comunicate with the agents using TxSmartQ agent dashboard
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How to create a call queue?
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Firewall port prerequisites
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How to add holiday IVR in SmartQ?
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How to add holiday IVR in SmartQ for Queues?
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How To Add Aux States in TxSmartQ
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How to add screen pop up?
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How to assign permissions for supervisors
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How to change queue open/closed hours?
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How to change queue open/closed messages?
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How to change the queue strategy in TxsmartQConsole?
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How to change the provisioning settings for the agent?
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How to configure "ACW Timeout" for queues?
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How to configure auto answer calls in Chirp.
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how to do live barge-in?
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How to view agent/queue call statistics
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Can we remote provisioning Linphone ?
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How to map DID numbers to a particular queue using TxSmartq Console
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Mapping Zoho CRM user with TxSmartQ
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Preferred Agent Feature
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Preferred Agent Features.
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How to add Startup URL
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How to reset queue passwords
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Queue Strategy?
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Registration Failed,( Forbidden Error)
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How to set office hours for a tenant?
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How to set up custom music on hold for inbound queues ?
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How to configure trunk management ?
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how to add Agent
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How to assign/unassign agents from queue
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How to add users with supervisor/admin roles
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How to upload audio files?
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